February 23, 2025 - 21:45

Human-centric knowledge management (KM) emphasizes the importance of individuals within an organization, placing their needs and expertise above the reliance on technology, such as artificial intelligence. This approach recognizes that while technology can enhance processes and provide valuable insights, the true drivers of success are the people who utilize these tools.
By focusing on human-centric KM, organizations can foster a collaborative environment where knowledge sharing is encouraged. This not only leads to improved decision-making but also drives innovation, as employees feel empowered to contribute their ideas and insights. When people are at the center of KM strategies, businesses can better align their goals with the needs of their workforce, ultimately leading to increased engagement and productivity.
Moreover, prioritizing human elements in KM can enhance leadership effectiveness. Leaders who understand and value the contributions of their team members are more likely to inspire loyalty and commitment, creating a strong organizational culture. As businesses navigate the complexities of the modern market, adopting a human-centric approach to knowledge management may prove essential for sustainable growth and competitive advantage.